# QBO Skills: Bank feeds, rules, receipts & reconciliation

Questions with answers and explanations, from the Questiva Learning skills tests.
Version 2, authored 2026-08-23.
Take it interactively: https://www.questivalearning.com/qbcu-certification-prep#skills
## Bank feeds, rules, receipts & reconciliation (chapter 7 of QuickBooks® Online Step-by-Step)

### Q1. When an import brings in the same bank transactions twice, the extra copies should be:

- **✓ a) Excluded.**
- b) Matched to the same transactions again.
- c) Posted to Uncategorized Expense.
- d) Posted, then voided after you reconcile.

> Exclude a feed line that's already in your books but won't match, such as a second copy from a double import. You can undo it from the Excluded tab. (Chapter 7 · Excluding Transactions)

### Q2. To record a Checking to Savings transfer that QuickBooks® didn't offer to Pair:

- a) Categorize each line as a Transfer.
- **✓ b) Create it from the Savings side, then Match the Checking side.**
- c) Code one side to Owner Contributions and the other to Owner Draws.
- d) Exclude both lines.

> Create the transfer from the money-in side, then Match the other side so it isn't entered twice. (Chapter 7 · Entering Transfers)

### Q3. Which of these suits a bank rule with Auto-post turned on?

- a) Amazon purchases of all kinds.
- b) Card deposits for sales you've already entered.
- **✓ c) A monthly propane charge.**
- d) Checks to different vendors.

> Auto-post fits a routine transaction with no job costing that you don't need to review each month, like Craig's propane from Chin's Gas and Oil. (Chapter 7 · Creating Rules)

### Q4. The Difference isn't zero, but the Payments total agrees with the statement. What do you check first?

- a) The Reconciliation Discrepancy report.
- **✓ b) Your ending balance and date, then the deposits.**
- c) Nothing. Click Finish Now.
- d) Untick recent deposits one at a time until the Difference is zero.

> Rule out a typo in the ending balance or date first. If those are right, look in the deposits, since the payments already agree. (Chapter 7 · Part 3: If the Difference Still Is Not Zero)

### Q5. When you reconcile, checks more than a month old that haven't cleared should be:

- a) Checked off.
- b) Deleted.
- **✓ c) Left unchecked. Call the payees.**
- d) Voided and reissued with today's date.

> Uncleared checks stay unchecked as outstanding. When one is over a month old, call the payee to make sure it wasn't lost. (Chapter 7 · Part 4: Analyzing the Remaining Transactions)

### Q6. To remove a duplicate expense from a closed accounting period in accrual books:

- a) Void it.
- **✓ b) Reverse it with a Bank Deposit dated this period.**
- c) Delete it.
- d) Move its date into the current period, then void it.

> In an accrual-based company, never change a transaction in a closed period. Reverse it with a Bank Deposit dated the first day of the current period, and reconcile the two together. (Chapter 7 · Correcting Transactions in Closed Accounting Periods)

### Q7. To bill a customer for only part of one bank charge:

- a) Post it all as Billable, then lower the invoice.
- **✓ b) Split it and mark only that line Billable.**
- c) Post it to one category and enter a second expense for the rest.
- d) Exclude it and enter two expenses in the register.

> Split divides one bank transaction across categories and customers, and Billable is set line by line. (Chapter 7 · Splitting a Transaction)

### Q8. To record a vendor refund from the Bank Transactions feed:

- **✓ a) Enter the vendor and the original category.**
- b) Enter the vendor and code it to Other Income.
- c) Match it to the original charge.
- d) Exclude it.

> Use the vendor's name and the same category as the original expense, so the refund reverses the charge. (Chapter 7 · Entering Refunds)

### Q9. You recorded a customer's payment, but it isn't in the Checking register. The feed shows its deposit as Uncategorized Income. You should:

- **✓ a) Find out why it won't match.**
- b) Post it as suggested.
- c) Post it, then delete the payment.
- d) Exclude it.

> Don't add or exclude it. Find out why it won't match, since the payment may still be waiting in Undeposited Funds (Payments to Deposit) for a Bank Deposit. (Chapter 7 · Uncategorized Transactions)

### Q10. To post several of the owner's personal charges from the feed at once:

- a) Select them and Exclude them.
- b) Post them to Uncategorized Expense, then fix them with a journal entry.
- **✓ c) Select them and use Edit to add the owner and Owner Draws.**
- d) Use Find Other Matches to combine them.

> Batch Edit puts the same From/To and category on many rows at once. The money did leave the business, so don't Exclude it. (Chapter 7 · Batch Actions)